Privacy Policy

1. Introduction & Scope

This Privacy Policy applies to all users of Forex Algo-Trader Marketplace, including:

• Buyers purchasing software products
• Vendors selling software products
• Visitors browsing our platform
• Registered Users with accounts on our system

By using our services, you consent to the data practices described in this policy. If you do not agree, please do not use our platform.

2. Information We Collect

Note on Payment Data: We do not store credit card numbers or sensitive payment information. All payment data is processed securely by our payment processors in compliance with PCI DSS standards.

3. How We Use Your Information

Your data is used for specific, legitimate purposes including:

Legal Basis for Processing: We process your data based on:

• Performance of Contract: To provide the services you requested
• Legitimate Interest: For platform security, fraud prevention, and business operations
• Legal Obligation: To comply with Kenyan laws and regulations
• Consent: For marketing communications and non-essential cookies

4. Information Sharing & Third Parties

We share your data only with trusted partners under strict conditions:

We DO NOT sell your personal data to third parties. Data sharing is limited to what is necessary for service provision and legal compliance.

5. Cookies & Tracking Technologies

Cookie Consent: When you first visit our site, you can accept or reject non-essential cookies through our cookie banner. You can change your preferences at any time by clearing your browser cookies or using our cookie settings tool.

6. Your Data Protection Rights

Under the Kenya Data Protection Act, 2019, you have the following rights:

How to Exercise Your Rights: Submit a written request to our Data Protection Officer at the contact information below. We will respond within 30 days as required by law.

Complaints: If you believe we have not complied with data protection laws, you have the right to lodge a complaint with the Office of the Data Protection Commissioner in Kenya.

7. Data Security & Retention

We implement robust security measures to protect your data:

• Encryption: Data in transit (SSL/TLS) and at rest (AES-256)
• Access Controls: Role-based access, strong authentication
• Security Monitoring: 24/7 monitoring, intrusion detection
• Regular Audits: Security assessments and penetration testing
• Employee Training: Data protection and security awareness

Data Retention Periods:

• Account Data: Retained while account is active, plus 7 years for tax/legal purposes
• Transaction Records: 10 years for financial compliance
• Marketing Data: Until consent is withdrawn or 2 years of inactivity
• Website Logs: 90 days for security monitoring

We regularly review our retention periods and delete data that is no longer required.

8. International Data Transfers

Our platform operates primarily in Kenya, but some service providers may process data in other countries. When data is transferred internationally, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions for approved countries
• Data Processing Agreements with safeguards

Our payment processors may transfer data for transaction processing but maintain appropriate safeguards as required by Kenyan law.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top
• We will notify registered users of significant changes via email
• We will post a notice on our website for material changes

Your continued use of our platform after updates constitutes acceptance of the revised policy.